We have compiled 10 common questions about fog cannons, and hope to help you if you got the same doubts. For more questions, please do not hesitate to contact us directly:
1. What is the water source required?
Fresh tap water, well water, or water from the water tanks. If use gray-water (for mining plants clients, crusher plants clients), make sure the particles should not exceed 150 microns.
2. Will it work in high humidity?
The fog cannons can work in a humid environment.
3. Are there any environmental restrictions on the use of fog cannons?
The operating environment varies greatly depending on the region where the equipment is used. Especially in areas where the ambient temperature is relatively low or where there are flammable and explosive gases or dust, you need to consider specially designed fog cannons, such as “explosion-proof fog cannons, cold-proof fog cannons”, etc.; Other places can choose standard fog cannon according to actual demand.
4. How do I know if you are able to provide the system I need?
TOPWELL associated factory is a fog cannon manufacturer integrating R&D, manufacturing, and sales since 2001. The company has strong production equipment and high-quality technical research. It has been exported to more than 30 countries and the annual export volume exceeds 300 units. We always adhere to the market positioning of high-quality fog cannons. The selection of well-known brand accessories and professional production craft of fog cannons make the equipment failure rate extremely low.
At the same time, we provide 24h/7days fast response speed to support customers from a different time zone, reduce communication barriers, and make cross-border procurement no longer difficult. The 2-year warranty gives you worry-free after-sales and further proves our confidence in the equipment.
5. Can you customize the equipment according to my requirements?
We have an R&D department, and any technical reasonable request from you will be met. Before the customized plan is confirmed, we will design the drawing to you to double confirm. In addition to the structural requirements, we can also customize the accessory brand requirements. For example, the conventional electrical accessories we use are domestic well-known brands, but they can also be replaced according to customer requirements. For example: Siemens PLC, Schneider AC contactor, Schneider relay, add touch screen replace text screen, Grundfos water pump, Delta/Schneider/ABB frequency converter and so on.
6. What’s the warranty of the machine?
The whole machine is guaranteed for 2 years. We will bear the cost of spare parts and domestic transportation cost during the warranty period if the spare parts are damaged for non-human reasons. International freight needs to be borne by customers. FREE technical support for a lifetime.
7. What is the routine maintenance of the equipment?
Regularly check whether the nozzle is clogged, if it is found that the nozzle does not spray water, remove it and clean it in time and clean the water pump filter at the same time; Regularly check the motor grease and add it if finds less.
8. How do I become your dealer?
Agency cooperation is based on initial cooperation. We will consider the strength of the customer and negotiate the annual sales volume. The step return points need to be communicated by video conference.
9. Which payment terms do you accept?
We support the 40% down payment and 60% balance payment before delivery by T/T; L/C at sight is also negotiable for reputable customers.
10. What is the water consumption of each range?